Delivery Options Overview

YourstleGift Store is proud to offer worldwide delivery for our extensive selection of over 1 million items. Whether you’re celebrating a birthday, anniversary, or any special event, we ensure your gift reaches its destination on time, no matter where in the world it needs to go.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Delivery Timeframes

  • Sri Lanka: Standard delivery within 3-5 business days.
  • Italy: Standard delivery within 3-5 business days.
  • International: Delivery times vary by destination but typically range from 7-14 business days.

Expedited Shipping

For urgent deliveries, we offer expedited shipping options at an additional cost. The delivery timeframes for expedited shipping are as follows:

  • Sri Lanka: 1-2 business days.
  • Italy: 1-2 business days.
  • International: 3-7 business days.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking information. You can use this information to track your package on our website or through the carrier’s website.

Delivery Charges

  • Sri Lanka: Free standard shipping on all orders.
  • Italy: Free standard shipping on all orders.
  • International: Shipping charges are calculated at checkout based on the destination country and the weight of the package.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and exchange policy.

Return Policy

  • Eligibility: Items must be returned within 30 days of receipt.
  • Condition: Items must be unused, in original packaging, and in the same condition as when received.
  • Non-Returnable Items: Personalized items, perishable goods, and any items marked as final sale are not eligible for returns.

Return Process

  1. Contact Us: Email our customer service team at customer_service@yourstlegift.com with your order number and reason for return.
  2. Receive Return Authorization: Our team will provide you with a return authorization number and instructions on how to proceed.
  3. Ship the Item: Send the item back to the provided address using a trackable shipping method. You are responsible for the return shipping costs.
  4. Processing: Once we receive your return, we will inspect the item and process your refund within 7-10 business days.

Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the replacement item on our website.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.

Need a Help?

  • +39 347 088 2834
  • Messenger
  • Telegram
  • Email: info@yourstylegift.com

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